FAQs & EA settings > Frequently asked questions

change of real/Live account

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frederic:
If I need to change a real/live account what do I have to do.

aeron:
If you are going to close the current broker's account, then simply forward the confirmation eMail for account closing to us, and we will reset your Activation key, so that you can generate another key for your real account.

We need this confirmation email as one purchase of Aeron EA is associated with only one working real account.

However in any case you are facing problems in using EA on current broker's account, still don't want to close it, then in some exceptional cases we can reset the Activation Key without any closing confirmation email, but we hope you would respect our policies.

Regarding this, please contact us at forexautotrader@aeroninfo.com



--- Quote from: frederic on June 01, 2010, 06:12:55 am ---If I need to change a real/live account what do I have to do.

--- End quote ---

frederic:
thanks for the quick reply
As i am running on small 1000+ with IBFX running good
I also have a Alpari account on demo running very good indeed
I also have a live account with Alpari requiring refunding I am thinking I would like to run on this account after the funds are placed
Your comments please

aeron:
Regarding this please send us an email at forexautotrader@aeroninfo.com
Also please mention the email id which you have used during purchase.
We will reset the activation key.



--- Quote from: frederic on June 02, 2010, 02:41:22 am ---thanks for the quick reply
As i am running on small 1000+ with IBFX running good
I also have a Alpari account on demo running very good indeed
I also have a live account with Alpari requiring refunding I am thinking I would like to run on this account after the funds are placed
Your comments please

--- End quote ---

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